/Talking About Machines/: copier repair technicians and story-telling

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Julian Orr tagged along with ~1990-era photocopier repair technicians and made some observations that seem to apply to modern software development. This episode discusses his 1996 book, /Talking About Machines/.
Julian E. Orr, Talking about Machines: An Ethnography of a Modern Job, 1996

Credits

Image of a person using a copier via Mr. Domingo.
/Talking About Machines/: copier repair technicians and story-telling
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