/Seeing Like a State/, part 3: the users, the clients

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In this episode, I hope to give you some helpful hints about *actually* improving the lives of the users of the software you create. Or, if you’re the kind of “change agent” or “coach” I used to be, the lives of the, uh, victims of your consulting.
/Seeing Like a State/, part 3: the users, the clients
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